Privacy Policy

1. Introduction

Welcome to InstantClaw, operated by Metaverse Lab Limited. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our OpenClaw hosting service.

2. Company Information

• Name: Metaverse Lab Limited
• Address: Unit 977, 9F, Building 19W Science Park Avenue, Sha Tin, Hong Kong
• Contact Email: [email protected]

3. Information We Collect

• Account Information: Name, email, payment information
• Usage Data: How you use our hosting service, API usage, VM activity
• Channel Credentials: Telegram bot tokens, Slack tokens, and similar credentials you provide for your agents

4. How We Use Your Information

• Service Delivery: Provisioning VMs, configuring OpenClaw, managing your agents
• Billing: Processing payments and managing subscriptions
• Communications: By registering, you consent to service-related emails. You can unsubscribe from marketing at any time.

5. Data Sharing

We do not share your data with third parties except as necessary to operate InstantClaw (e.g. DigitalOcean for VMs, Stripe for payments, Supabase for data storage).

6. Your Rights

• You can request data deletion by emailing [email protected]
• You may export or delete your account data through the dashboard or by contacting us

7. Data Security

We implement industry-standard security measures including encryption, secure credential storage, and secure server hosting.

8. Third-Party Services

• Supabase: Authentication and database
• Stripe: Payment processing
• DigitalOcean: VM hosting

9. Children's Privacy

Our service is not intended for children. We do not knowingly collect data from users under 18.

10. Changes to This Policy

We may update this Privacy Policy. You will be notified of significant changes via email or through our website.

11. Contact Us

Questions? Contact us at [email protected]